phone 888-725-6427
email info@telecomtrak.com
TELECOMTRAK.COM PRIVACY POLICY

TelecomTrak.com provides a user-friendly tool to help you manage your cable contracting business. The site is provided by TelecomTrak, LLC (referred to in this Privacy Policy as “Telecom Trak,” “we” or “us”). Because your confidentiality is important to us, we are firmly committed to protecting the privacy of the users of the TelecomTrak.com site.

Please read this Privacy Policy before using the TelecomTrak.com site or its services. By using the services provided both online and offline, you are bound by this policy, which may be modified from time to time. If you do not agree to this policy, you may not use the TelecomTrak.com site or the services provided by TelecomTrak.

Personal Information

"Personal Information" is information that you provide to us which personally identifies you, such as your name, email address, or other data, which can be reasonably linked to such information by Telecom Trak. Personal Information is different than Aggregate Non-Personal Information. "Aggregate Non-Personal Information" is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user. Aggregate Non-Personal Information includes all general information relating to the general geographic area in which you operating your business and general information about your business operation that do not personally identify you or your customers.

We do not collect any Personal Information from a visitor to the TelecomTrak.com site unless that visitor expressly and intentionally provides it. Telecom Trak also does not collect any Personal Information revealing political opinions, religious or philosophical beliefs, trade union membership, health, or sex life, unless such information is required to comply with applicable laws or regulations. If you are simply browsing the TelecomTrak.com site, we do not gather any Personal Information about you. However, Telecom Trak may collect Aggregate Non-Personal Information to assist Telecom Trak in improving the services offered through the TelecomTrak.com site or for any other reason.

Automatically Gathered Information

Telecom Trak may automatically collect your browser type and browser software version to tailor the presentation of the TelecomTrak.com site to your platform and to maintain a record of your activity on the site. Telecom Trak may also use cookies to enable users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our site may not function or may be considerably slower. As an automatic process, our web server software may record a log file of IP addresses that access the TelecomTrak.com site. We may also collect IP address information but do not ordinarily link IP addresses to users' Personal Information, other than for statistical analysis as needed. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms of Use or to protect our service, site, customers or others.

How We Use Registration Information

We use Personal Information for our own internal purposes including contacting you via email to inform you about important updates to the TelecomTrak.com site. We do not rent or sell our users' Personal Information to third parties. We do, however, provide you with the opportunity to receive communications via email. To opt-out from any non-critical email messages, simply click on the “unsubscribe” link contained within the email. The primary purpose of collecting Personal Information is to provide you with a safe and seamless experience and to allow you to keep track of your own information on TelecomTrak.com.

E-mail Request for Information or Registration

We may use links on the TelecomTrak.com site to provide you with the opportunity to contact us via e-mail or through other means to ask questions, request information and, register or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our services. To do so, we may request additional Personal Information from you, such as your name and telephone number, to help us satisfy your request. However, we will never contact you via email to ask you for credit card information, bank account numbers or other sensitive financial information.

Mandatory Communications

Telecom Trak may send newly registered users a welcome email to verify their email addresses and other registration information. We may also communicate with registered users via personal emails. Registered users cannot unsubscribe from service announcements that discuss important upcoming changes that affect their TelecomTrak.com accounts.

Links to Other Sites

TelecomTrak.com is not responsible for the privacy practices or the content of any other web sites to which the site links or which link to the site. By clicking on a link, logo, advertisement or other item, please note that you may no longer be on the TelecomTrak.com site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that web site when browsing to another website, as this Privacy Policy does not apply to websites other than TelecomTrak.com

Third Party Intermediaries

Telecom Trak may engage third-party intermediaries to provide our users with additional offerings and services. Telecom Trak makes no representations regarding these third parties and their use of Personal Information. Please refer to the third-party’s web site and terms of service for their specific privacy policies.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your TelecomTrak.com password to anyone outside your organization. Telecom Trak will not contact you via email to ask for your username or password. If you do share your username and password or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately notify Telecom Trak and change your password.

Updating and Correcting Information

Most user Information is user updatable on the TelecomTrak.com site. If you cannot update the information yourself, please submit a help ticket to notify us of any changes or errors related to any of your information that we have on file. Upon receipt of such requests, we will update our files no later than 30 days from the date of the request.

Security

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your Personal Information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your Personal Information that they collect from the site. We will use commercially reasonable methods to keep Personal Information securely in our files and systems. Please note that with current technology, we cannot guarantee the security of your data from all possible attacks or intrusions on our servers or guarantee the security of your data as it travels over the Internet.

Profiles

As part of registration, you will provide specific information about you or your organization. Some of the information requested in the registration is mandatory. We strongly encourage you to complete your entire profile as this may directly affect your ability to use the TelecomTrak.com site.

International Users

The TelecomTrak.com site is controlled, operated and administered by Telecom Trak from its offices within the United States of America and this Privacy Policy is provided in accordance with and subject to applicable U.S. law. If you are based outside the United States and decide to access the TelecomTrak.com site from your location outside of the United States, you hereby agree to be subject to this Notice and waive all privacy-related rights in other jurisdictions that conflict with U.S. law or the Privacy Policy and Terms of Use on this site.

Terminating Your Membership

We save your Personal Information until your membership with us is terminated. To terminate membership, you may submit a request in writing using the “Contact Us” page on the TelecomTrak.com site. If you terminate your membership, your Personal Information may be deleted from our records and, after deletion, cannot be recovered. You may also continue to receive email communications for a short period of time until we have updated all of our databases. Notwithstanding the above, we will maintain information on users who have been removed for violating any of our agreements.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose your Personal Information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial or administrative proceeding, a court order or legal process. If TelecomTrak is served with legal documents that it believes will require it to disclose your Personal Information, we will notify you of the request (unless we are prohibited by law from doing so) to give you an opportunity to object to the disclosure of your Personal Information before the judicial or administrative body in which it is being requested. TelecomTrak will use good faith efforts to notify you of the request with sufficient time for you to object to its disclosure. In the event that you do not object to the disclosure or your objection to the disclosure is unsuccessful, you agree that TelecomTrak shall have no liability for disclosure of your Personal Information where TelecomTrak has a good faith believe that it is required by law to do so.

Contacting Us

If you have any questions about this Privacy Agreement or the practices of the TelecomTrak.com site, you may contact us by using the “Contact Us” page on the TelecomTrak.com site with any questions you have.

Please note that this Privacy Policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this Privacy Policy.

Last Updated: August 2011